Terms & Conditions

Effective Date: 19/11/2024

Welcome to Forever Better Health™. These Terms and Conditions (“Terms”) govern your use of our website [www.foreverbetterhealth.com] (the “Site”) and your purchase of products from us. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

1. E-commerce Services

1.1 Eligibility: You must be at least 18 years old to use our Site and make purchases.

1.2 Product Information: We make every effort to ensure that the product descriptions and images on our Site are accurate. However, we do not warrant that the content is error-free. If you receive a product that does not match its description, please contact us for assistance.

1.3 Pricing: Product prices are listed in Kenyan Shillings (KES) and are subject to change without notice. We reserve the right to correct pricing errors and cancel orders if necessary.

1.4 Order Acceptance: Your order is an offer to purchase products from us. We may accept or decline your order for any reason, including if the product is out of stock or if there are errors in your order. Your order is accepted when we ship the products to you.

1.5 Payment: Payment for products must be made using the payment methods available on our Site. You agree to provide accurate payment information and authorize us to charge the amount due to your selected payment method.

1.6 Shipping: We will ship products to the address you provide during the checkout process. Shipping times and costs may vary. Any delivery dates provided are estimates and not guaranteed.

1.7 Returns and Refunds: Our return and refund policy is available on our Site. Please review it for information on returning products and requesting refunds.

2. User Accounts

2.1 Account Registration: You may create an account on our Site to make the ordering process more convenient. You are responsible for maintaining the confidentiality of your account information and password.

2.2 Account Termination: We reserve the right to terminate or suspend your account for any reason, including if you violate these Terms.

3. Privacy

Your use of our Site is governed by our Privacy Policy, which is available on our Site. By using our Site, you consent to the practices described in our Privacy Policy.

4. Intellectual Property

4.1 Site Content: All content on our Site, including text, graphics, logos, images, and software, is the property of Forever Better Health™ or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Use Restrictions: You may not reproduce, modify, distribute, or otherwise use our Site content without our written permission.

5. Disclaimer of Warranties

We provide our Site and products “as is,” without any warranties, whether express or implied. We disclaim all warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.

6. Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Site or products.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site and services after such changes constitutes your acceptance of the updated Terms.

Thank you for choosing Forever Better Health™. We appreciate your business.